We live in an extremely politically correct country these days, which means anyone who even mentions anything negative about someone different (like negatively pointing out a foreign accent), or criticizes someone for their inability to speak the language properly, he or she is immediately labeled as prejudiced, racist, or somehow inciting hateful views. I'm truly none of those things, but I feel a personal finance blog platform is as good as any to express my own personal views about my own experiences on the matter. While I was born overseas, I came to the U.S. when I was only 2-3 years old, so I've pretty much grown up as an American and learned to identify strongly with the crux of American culture and its values. While a key component of American culture is the ability to embrace diversity and appreciate differences between different types of people, both foreign and domestic, there are some circumstances when I greatly prefer the services of a fellow American.
This preferential situation comes up whenever I call a live customer service help line. When I pick up the phone and make that affirmative decision to seek help via a toll free telephone number, my reasonable expectation is that I will reach someone who can communicate with me in an intelligible way, and help me resolve my consumer business problem quickly and efficiently, so that I can go along my merry way. It's bad enough that I often have to spend 30 minutes or more waiting on hold before I canRead the full article »