Comments on: Will Verizon Wireless Please Stop Harassing Me To Renew My Cell Phone Contract http://www.moneybluebook.com/will-verizon-wireless-please-stop-harassing-me-to-renew-my-cell-phone-contract/ Personal Finance Beyond Credit Cards and Balance Transfers Fri, 29 Aug 2008 01:59:17 +0000 http://wordpress.org/?v=2.6.1 By: Jane McIntosh http://www.moneybluebook.com/will-verizon-wireless-please-stop-harassing-me-to-renew-my-cell-phone-contract/#comment-23339 Jane McIntosh Wed, 06 Aug 2008 05:35:52 +0000 http://www.moneybluebook.com/will-verizon-wireless-please-stop-harassing-me-to-renew-my-cell-phone-contract/#comment-23339 I was surprised at how many folks receive unwanted calls to renew their cell phone contracts. I am in the business of renewing contracts with any cell phone customer with any carrier for whoever needs a renewal; however, I do not make phone calls to anyone. I do my work with them ony upon meeting them face to face and finding that they need to do a renewal. Then I go online and complete their order. Or they may go to my website and do it themselves choosing the changes they may wish to make and choosing the minutes they wish to carry which then determines their monthly payments. They can scroll and look at all of the latest phones and choose the one they want to have for the next 2 years. We get lots of happy customers. Maybe I can help. I was surprised at how many folks receive unwanted calls to renew their cell phone contracts. I am in the business of renewing contracts with any cell phone customer with any carrier for whoever needs a renewal; however, I do not make phone calls to anyone. I do my work with them ony upon meeting them face to face and finding that they need to do a renewal. Then I go online and complete their order. Or they may go to my website and do it themselves choosing the changes they may wish to make and choosing the minutes they wish to carry which then determines their monthly payments. They can scroll and look at all of the latest phones and choose the one they want to have for the next 2 years. We get lots of happy customers. Maybe I can help.

]]> By: J. http://www.moneybluebook.com/will-verizon-wireless-please-stop-harassing-me-to-renew-my-cell-phone-contract/#comment-4759 J. Sun, 16 Mar 2008 23:43:36 +0000 http://www.moneybluebook.com/will-verizon-wireless-please-stop-harassing-me-to-renew-my-cell-phone-contract/#comment-4759 I too got countless calls from Verizon wanting me to update my cell phone calling plan. I said no and what part of no don't you understand. I told them not to call me anymore but they kept on calling. I made a note of the number (which was not an 800 number) and called Verizon Customer Service. They said the number was the local Verizon store and they couldn't do anything about it. So I called the store and chewed the manager out, told him the calls were harassing and I was on the do not call list. The calls finally stopped but it was a draining, frustrating experience. I too got countless calls from Verizon wanting me to update my cell phone calling plan. I said no and what part of no don’t you understand. I told them not to call me anymore but they kept on calling. I made a note of the number (which was not an 800 number) and called Verizon Customer Service. They said the number was the local Verizon store and they couldn’t do anything about it. So I called the store and chewed the manager out, told him the calls were harassing and I was on the do not call list. The calls finally stopped but it was a draining, frustrating experience.

]]> By: Raymond http://www.moneybluebook.com/will-verizon-wireless-please-stop-harassing-me-to-renew-my-cell-phone-contract/#comment-2917 Raymond Fri, 08 Feb 2008 05:44:19 +0000 http://www.moneybluebook.com/will-verizon-wireless-please-stop-harassing-me-to-renew-my-cell-phone-contract/#comment-2917 Ginger, I completely know where you're coming from on this. Unresponsive and rude customer service drives me crazy and makes me very upset as well. I too had Sprint PCS for several years before I finally finished my binding contract and switched to Verizon Wireless. These cellular contracts are very difficult to get out of. I have heard of people bailing out of their Sprint PCS agreements by telling Sprint that they are moving out of the country (white lies), which allowed them to successfully end the contract early without having to pay the unreasonably pricey termination fees. I've heard numerous stories of that approach working with Sprint PCS, but not with other carriers, including Verizon. BTW, I encourage you to switch to Verizon Wireless as I've been happy with them overall, although I think call quality may be a regional thing. I'm located near Washington D.C. Ginger,

I completely know where you’re coming from on this. Unresponsive and rude customer service drives me crazy and makes me very upset as well.

I too had Sprint PCS for several years before I finally finished my binding contract and switched to Verizon Wireless. These cellular contracts are very difficult to get out of. I have heard of people bailing out of their Sprint PCS agreements by telling Sprint that they are moving out of the country (white lies), which allowed them to successfully end the contract early without having to pay the unreasonably pricey termination fees. I’ve heard numerous stories of that approach working with Sprint PCS, but not with other carriers, including Verizon.

BTW, I encourage you to switch to Verizon Wireless as I’ve been happy with them overall, although I think call quality may be a regional thing. I’m located near Washington D.C.

]]> By: Ginger http://www.moneybluebook.com/will-verizon-wireless-please-stop-harassing-me-to-renew-my-cell-phone-contract/#comment-2916 Ginger Fri, 08 Feb 2008 05:23:59 +0000 http://www.moneybluebook.com/will-verizon-wireless-please-stop-harassing-me-to-renew-my-cell-phone-contract/#comment-2916 We are actually in the middle of an ongoing battle with SprintPCS to run as far away from them as possible after almost 10 years of doing business with Sprint. In the last 8 months my cell service has really gotten much worse. Dropped calls, underwater connections, excessive static, flipping from 5 bars to no bars in one spot and going into roaming all while the phone sits on a table in the same exact spot. Calling them does nothing. I get nowhere. I have begun calling every single time my service is sub-par. A wired line is looking good again. Their customer service is purely EVIL. We are kept on the phone for excessive amounts of time and bounced from one person/office to another. Your comment about not accepting anything free, upgraded, enhanced, making a change whatsoever is right on the mark. It is costing me an additional 8 months on a contract I'd love to get out of. We have 4 lines and have managed to get one line canceled. One more will go soon. And then when my line ages out on the contract we run for the border. We are actually thinking we'll go with Verizon because of their coverage, other family members already in the network and an employee discount via my husband's employer. Until December, I am forced to deal with it. Sprint told me I have to die before I can get out of paying the ETF. I was told this by their CONTRACT office. But the dude in the Philipines working for SprintPCS understood me when I said I want someone who speaks English! I guess there isn't a cell phone on the planet that really is fair, has great customer service and is contract free. Ginger We are actually in the middle of an ongoing battle with SprintPCS to run as far away from them as possible after almost 10 years of doing business with Sprint. In the last 8 months my cell service has really gotten much worse. Dropped calls, underwater connections, excessive static, flipping from 5 bars to no bars in one spot and going into roaming all while the phone sits on a table in the same exact spot. Calling them does nothing. I get nowhere. I have begun calling every single time my service is sub-par. A wired line is looking good again. Their customer service is purely EVIL. We are kept on the phone for excessive amounts of time and bounced from one person/office to another.

Your comment about not accepting anything free, upgraded, enhanced, making a change whatsoever is right on the mark. It is costing me an additional 8 months on a contract I’d love to get out of. We have 4 lines and have managed to get one line canceled. One more will go soon. And then when my line ages out on the contract we run for the border. We are actually thinking we’ll go with Verizon because of their coverage, other family members already in the network and an employee discount via my husband’s employer.

Until December, I am forced to deal with it. Sprint told me I have to die before I can get out of paying the ETF. I was told this by their CONTRACT office. But the dude in the Philipines working for SprintPCS understood me when I said I want someone who speaks English!

I guess there isn’t a cell phone on the planet that really is fair, has great customer service and is contract free.

Ginger

]]> By: Pete @ biblemoneymatters.com http://www.moneybluebook.com/will-verizon-wireless-please-stop-harassing-me-to-renew-my-cell-phone-contract/#comment-2864 Pete @ biblemoneymatters.com Wed, 06 Feb 2008 18:09:07 +0000 http://www.moneybluebook.com/will-verizon-wireless-please-stop-harassing-me-to-renew-my-cell-phone-contract/#comment-2864 ah yes, the sales pitch phone calls. I love 'em. We recently just had a salesguy from gold's gym calling us non-stop for a couple of weeks until we told him to stop calling. very annoying. ah yes, the sales pitch phone calls. I love ‘em. We recently just had a salesguy from gold’s gym calling us non-stop for a couple of weeks until we told him to stop calling. very annoying.

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