People keep talking about the loss of “manufacturing” jobs … well, add damn near everything else to that list. I end up speaking to someone who knows less than I do about systems, less than I do about the product I’m calling about … and barely speaks my language. If major companies paid someone local for these service jobs, they would keep more local (read American) customers. Then they’d make more money. Then they’d have to shed less jobs here in America. It’s pretty damned simple.

If you want to GROW your job base in India, you should GROW your customer base in India. How happy would you be if you were 57-years-old and found your job (of explaining how a product works) outsourced to someone here in America who barely understood Hindi?

Getr over your superiority complex. We’re NOT supid. We’re just sick of YOU taking OUR JOBS!

You said:

“No arrogance here and really don’t care what a bunch of dotheads in a third world rathole think anyway. ”

If that sentence does not show arrogance, racism and bigotry in every syllable, then you are a dickhead. If it does, you are still a bigger dickhead.

Be grateful that you were born in a country where you did not have to struggle to make ends meet. There are millions in Asia and Africa who live on the brink of starvation. You might call that living in ‘third world rathole’ conditions, and masturbate about it, throwing up orgasms of racist slurs and superiroity complexes, but I hope life teaches you a good lesson in humanity. Of course, why would anyone expect a person like you to even think of showing empathy to people who were born poor for no fault of theirs? What difference will it make to you if a child in Ethopia dies because his family couldn’t afford to buy food? Obviously nothing. But at least refrain from calling less endowed people various names and gloat about their living conditions.

I was just pointing out the contradiction in your sentence but ended up giving a lecture. Sigh.

We are not a greedy nation, we are a stupid nation if we realize it late that technology has brought world on the same page and competency level has increased so stop blaming foregners. Do you guys think that people like cow crazy shitheads are suitable for customer service, they cant think about anything else except shit.We have many of those and this is the reason we are loosing these jobs to foreigners apart from cost factor.And people who are claiming that Americans are very good at english need to know the facts. America is a land of immigrants, there are spanioles,chinese,and people of different languages. Actually problem is at the root level that is our culture and tradition.People are getting married at a very young age, getting divorced three to four times their lifetime and relying heavily on child benefits and social security. Young girls are getting attracted towards porn industry because there is no other industry that we are flourishing in.70% of Americans quit studying after high school. Crime rate is very high as compared to EU.We lack in highly educated people hence we recruit outsiders(scientists) for NASA, doctors, engineers etc. As i mentioned before we are highly dependent on outsiders and hence we should be thankful to them because what we are today is because of useful contribution by all of them.Historically all Americans are immigrants . English is just a language, talent surpasses everything so donot rely on english language rather enhance your skills buddies. Regards

1. Indians are doing terrific job and we appreciate that whole heartedly. – If you call mumbling unintelligbly and using “reboot your wodem” as terrific

2. Few of us who are arrogant need to change our attitude towards them. This marks a bad impression of our culture on them and on the whole world. – No arrogance here and really don’t care what a bunch of dotheads in a third world rathole think anyway. The rest of the English speaking world hates dealing with them same as the USA

3. We need to be polite with them over the phone and should speak slowly as we have different accents at different locations. – No we need to have AMERICANS who speak AMERICAN ENGLISH in customer service jobs instead of dotheads who can’t speak understandable English.

4. We need to be more courteous. – Courtesy goes out the door when you have to repeat stuff over and over or deal with a dothead who runs through the same line of stock answers rather than truly listening to the problem.

5. We need to stop incur debts. – Sound advice but if we had jobs here instead of being sent to a bunch of Sandjaya Goopta Dotheads we wouldn’t have high unemployment either.

6.Indians are blessed with politeness, courtesy and kindness hence India is the customer service hub of the world. – Bullshit, they work cheaper and CEOs don’t give a damn about anything but profits. It damn sure isn’t for your great customer service skills.

7. We should not feel proud of english language as we dont own it and we have not mastered it yet. – We understand English as spoken by Americans or even British, but the mumblings coming from you dotheads isn’t anything like OUR English.

8. We should refrain from racial slurrs because it just adds on to our blunt behaviour. -We don’t like dealing with you dotheads on the phone or anywhere else because your programming skills are shit and your customer service skills are shit. Got that Dothead Boy??

9. What we are today is because of their good work be it here in America or there in India. We should be thankful to them and should respect them. – We don’t owe shit to some third world, rat infested pisshole of a country like India. Thanks but NO THANKS for taking our jobs and doing a totally suck ass job at the ones you took.

10. We need to understand, our downfall is because of our own culture and tradition not because of them. Today the world is changing and our role as well. We should behave as matured citizens of a developed nation and develop our own skills rather than blaming others. – Downfall is due to CEOs who only care about profits and don’t give a damn about their own countrymen. We can do anything better than you dotheads when it comes to IT. You are verminous filth who are a pestilence on the world.

11. Outsourcing cannot be stopped but can only be improved if companies involved provides proper training to its employees. – The only way to improve it is to get rid of dotheads. They are the problem because no amount of training will ever produce quality work from them. They still suck.

12. Customer service is not our cup of tea, let them do the good work. – Bullshit. AMERICANS should be providing customer service for AMERICANS.

13. Abusing people over the phone or boycotting services is a stupid and puposeless attempt. – If you weren’t so damn incompetent you probably wouldn’t have to deal with the abuse.

14. The whole world is blaming us for the economic recession, we ought to take responsibility and sort it out internally – If they didn’t send the damn jobs to your shithole of a country, we probably wouldn’t have a recession. It damn sure would eliminate the high unemployment.

15. Our policies have made our people useless , inefficient and unsuitable for jobs involving specified skillset…need to make needful changes. – Once again, Sandjaya Goopta Dothead, it’s people more concerned with profits and stockholders who were making the decision to outsource. It sure wasn’t for your efficiency or whatever the hell you call it. Oh and what is “needful changes”? You sound more like dothead on that one.

I don’t know what you are trying to pull here but you aren’t fooling anyone. After having read the comments carefully and scrutinized the consistently sloppy English allegedly written by these three commentators, I have to conclude that it appears you are all the same person – one in the same. Are you some Indian guy trying to play pretend to stir up controversy and gather sympathy? Why do you pose as “Joshua” and “James Jenkins” and pretend to be an American? It’s quite clear you are not an American citizen and do not reside in the U.S., so please stop posing as one and stop pretending to espouse our views. You do not speak for us.

Americans don’t have anything against Indians, foreigners, or accents. We just resent having our jobs shipped overseas to low cost outsourced workers, and are angry to hear news of customer service jobs being taken over by people who we can’t linguistically understand.

1. Indians are doing terrific job and we appreciate that whole heartedly.
2. Few of us who are arrogant need to change our attitude towards them. This marks a bad impression of our culture on them and on the whole world.
3. We need to be polite with them over the phone and should speak slowly as we have different accents at different locations.
4. We need to be more courteous.
5. We need to stop incur debts.
6.Indians are blessed with politeness, courtesy and kindness hence India is the customer service hub of the world.
7. We should not feel proud of english language as we dont own it and we have not mastered it yet.
8. We should refrain from racial slurrs because it just adds on to our blunt behaviour.
9. What we are today is because of their good work be it here in America or there in India. We should be thankful to them and should respect them.
10. We need to understand, our downfall is because of our own culture and tradition not because of them. Today the world is changing and our role as well. We should behave as matured citizens of a developed nation and develop our own skills rather than blaming others.
11. Outsourcing cannot be stopped but can only be improved if companies involved provides proper training to its employees.
12. Customer service is not our cup of tea, let them do the good work.
13. Abusing people over the phone or boycotting services is a stupid and puposeless attempt.
14. The whole world is blaming us for the economic recession, we ought to take responsibility and sort it out internally
15. Our policies have made our people useless , inefficient and unsuitable for jobs involving specified skillset…need to make needful changes.

coming back to topic… America has been dependent on talents of the outside world. Its time to nurture our own talent else we will starve for talented people and our dependency would increase infinitely. We are thankful to people of India and Phillipines for having absorbed most of that requirement. Our problem is our tradition of incurring debts due to which whole economic structure of our country has collapsed. Signs of improvement are there but we ought to change our lifestyle rather than giving marks to indians for their good work. American businessmen are not fools that even their own customer are suffering and they would continue offshoring their businesses. Customer satisfaction is of prime importance for any business anywhere in this world.So let us understand limitations of businesses first rather than commenting on their profit making endeavors. This world is a small community, lets not fight and feel jealous about indians and work together for the betterment of society and its people. Regards

Hateshitdots, do not teach something to someone if you yourself are a learner. Two or three electric shocks at the center might help you.if that doesnt solve the problem then donot eat what you shit. You seem to be overobsessed by cows shit.start eating it, that might change your configuration. You are a manufacturing defect, cure is difficult but nothing is impossible.Come to india and we will open up your pores.

Have a good day yourself and maybe take a bath for a change.

Your dreams of having to see a mushroom cloud over India are so childish, that I wonder what sort of education you received at school or college (if you ever went to one). Perhaps you should become a vegetarian and have more mushrooms in your diet, and stop your obesession with cows. Will make you a more pleasant person.

Have a good day